Terms of service

Terms of Service

Last Updated: October 20, 2026

Welcome to Equelle Wear. By accessing our website or purchasing our products, you agree to the following Terms of Service. Please read them carefully before placing an order.

At Equelle Wear, we are committed to providing beautiful, high-quality equestrian-inspired jeans and apparel designed to combine comfort, style, and a passion for horses.

1. General

By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian to use our services.

We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page.

2. Products

Equelle Wear specializes in equestrian-inspired jeans featuring unique horse and horseshoe designs, intricate floral embroidery, decorative detailing, and flattering flared silhouettes.

Our products are designed to bring together everyday fashion and a love for the equestrian lifestyle.

We make every effort to accurately display product colors, designs, sizing, materials, and specifications. However, slight variations may occur due to screen settings, manufacturing differences, or product updates.

Decorative embroidery, stitching, and other design elements may vary slightly between individual products.

Our jeans are intended for casual and fashion wear unless expressly stated otherwise. They are not specifically designed or certified as protective horseback-riding apparel.

We strongly recommend reviewing our product descriptions and size charts before purchasing.

3. Orders

By placing an order with Equelle Wear, you agree to provide accurate and complete billing, shipping, and contact information.

We reserve the right to refuse or cancel orders for legitimate reasons, including:

  • Suspected fraudulent or unauthorized transactions

  • Incorrect or incomplete order information

  • Product availability issues

  • Pricing or listing errors

If an order is canceled after payment has been processed, an appropriate refund will be issued.

4. Pricing & Payments

All prices displayed on our website are listed in U.S. Dollars (USD) unless otherwise stated.

Prices and promotional offers may change without prior notice.

The price charged for your purchase will be the price displayed at checkout when your order is placed, including any applicable taxes and shipping charges.

Payments are securely processed through Shopify and supported payment providers.

Promotional discounts, bundle offers, and special pricing may be subject to additional conditions disclosed at checkout.

5. Shipping & Delivery

At Equelle Wear, we work to process and ship orders as efficiently as possible.

Order processing times, estimated shipping times, and delivery information are displayed in our Shipping Policy and, where applicable, during checkout.

Processing and shipping times may vary depending on:

  • Order volume and product availability

  • Production or preparation requirements

  • Holidays and peak shopping seasons

  • Shipping destination

  • Customs processing, where applicable

  • Unexpected carrier delays

Once your order has shipped, tracking information will be provided when available.

Delivery estimates are not guaranteed unless expressly stated otherwise.

Equelle Wear is not responsible for delays outside our reasonable control, subject to applicable consumer protection laws.

Please review our Shipping Policy for complete delivery information.

6. Returns & Refunds

We generally only accept returns or replacements for products that arrive damaged or defective, subject to applicable law.

If your Equelle Wear jeans arrive damaged or have a manufacturing defect, please contact us within 30 days of delivery.

To submit a claim, please provide:

  • Your order number

  • Photos of the damaged or defective product

  • A description of the issue

  • Photos of the packaging, if applicable

We do not generally accept discretionary returns for:

  • Change of mind

  • Ordering the incorrect size or color

  • Personal preference regarding fit or style

  • Minor color variations caused by screen displays

  • Normal wear and tear

  • Damage resulting from misuse or improper care

Nothing in this policy limits any rights or remedies that cannot legally be excluded.

Please review our Refund & Return Policy for complete details.

7. Product Care & Proper Use

Equelle Wear jeans feature decorative embroidery, detailed stitching, and equestrian-inspired designs that require appropriate care to preserve their appearance.

To maintain the quality of your jeans, we recommend:

  • Washing inside out using cold water.

  • Selecting a gentle wash cycle.

  • Avoiding bleach and harsh detergents.

  • Hanging to dry whenever possible.

  • Avoiding excessive stretching or pulling of decorative embroidery and lace panels.

  • Following any additional care instructions provided with the product.

Our jeans are designed primarily for fashion and everyday wear.

Unless specifically advertised as suitable for horseback riding, Equelle Wear jeans should not be relied upon as specialized riding apparel or protective equipment.

Equelle Wear is not responsible for damage resulting from improper use, negligence, or unauthorized alterations, except where liability cannot legally be excluded.

8. Intellectual Property

All Equelle Wear branding, logos, original product designs, product photographs, graphics, website designs, and original content are owned by Equelle Wear or used with appropriate authorization.

These materials may not be copied, reproduced, distributed, or used commercially without prior written permission from the respective rights holder.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Equelle Wear shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or products.

Where legally permitted, our total liability relating to a product purchase shall not exceed the amount paid for that product.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or restricted, including applicable consumer rights and product liability protections.

10. Privacy & Personal Information

Your privacy is important to us.

By using our website, you acknowledge our Privacy Policy, which explains how we collect, process, store, and protect personal information.

We use customer information to process orders, arrange shipping, provide support, and improve the shopping experience.

11. Third-Party Services

Our website may use third-party services, including Shopify, payment processors, shipping carriers, fulfillment providers, and analytics services.

These providers may operate under their own terms and privacy policies.

Equelle Wear is not responsible for the independent practices of third-party websites or services outside our control.

12. Changes to These Terms

We reserve the right to update or modify these Terms of Service to reflect changes in our business, products, services, or legal requirements.

Updated terms will be posted on this page with a revised "Last Updated" date.

Your continued use of our website after changes become effective constitutes acceptance of the updated terms to the extent permitted by law.

Changes will not retroactively alter the terms of completed purchases where prohibited by applicable law.

13. Contact Us

If you have questions regarding these Terms of Service, your order, or our equestrian-inspired jeans, please contact our customer support team.

Business Name: Equelle Wear

Email: equellewear@outlook.com

We appreciate your trust in Equelle Wear and are committed to providing a reliable, enjoyable shopping experience.

Equelle Wear — Made for Horse Lovers. Designed to Stand Out. 🐎🤎